10What are your shipping policies?
Shipping Policies & Rates
Most items will be shipped within 3-5 business days. If additional time is needed to make your order we will contact you to let you know.
For your convenience, we offer three shipping options using the US Postal Service:
First Class, Priority and Express Mail.
Please note that our shipping days are Monday-Friday, excluding holidays. Express Mail orders must be placed by
(12PM ) Pacific Standard Time to be shipped the same business day. Orders placed after noon on Friday will not be shipped until Monday.
United States Shipping Rates – 48 Mainland States:
First Class Mail: $6.00 – 3 to 5 business days
Priority Mail: $12.00 – 2 business days
Express Mail: $22.00 – overnight guaranteed (Each additional item add $3.00)
Alaska/Hawaii Shipping Rates: Alaska/Hawaii : $12.00 – 8 to 10 business days
You will receive an order confirmation once your order has been received. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This shipping confirmation will include the tracking number for your package. You may visit www.usps.com and enter your tracking number to check the status of your delivery.
Privacy & Security
Our web site is secure, however if you have concerns about online ordering, we will be happy to take your order over the phone. Just give us a call at 858.224.3577 during our regular business hours: Monday – Saturday: 10 am to 6 pm Pacific Standard Time.
We do not share your personal or credit card information with third parties. We use the industry-standard
protocol (Secure Sockets Layer) to ensure that all credit card transactions are secure. The
system encrypts information that you submit to us via our web site when you place an order. Encryption makes it extremely difficult for anyone to intercept information about you, your order, or your credit card information.
We accept: Visa, Master-Card and Paypal.
Because Urban Blossom Jewelry operates in California we are required to charge 7.75% sales tax on orders shipped to a California address. Those who live outside of California will not be charged sales tax for orders shipped outside of California.
Returns & Exchanges
Since each ring is handmade to order, variations in your exact piece will occur. By purchasing Jewelry from Urban Blossom Jewelry, you indicate your understanding that each piece is as distinctly unique as you are and may not look exactly as pictured.
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